Humanitix is the world's first not-for-profit ticketing platform. We believe businesses that align profit with purpose can solve the world's biggest problems.

Since launching in 2016, we have grown exponentially, transforming 

over $10.5M of annoying booking fees into donations towards impact projects

. Events we work with range from music and art festivals, conferences, galas, expos, workshops, schools and university events, you name it! In 8 years, we have become the go-to platform for hosts to manage their events, sell tickets, and create impact through our philanthropic model. And the best part? We’ve only achieved 1% of what we know we’re capable of.

We are a global business with offices in Sydney, Auckland, and Denver. At Humanitix, we celebrate the diversity of thought, perspective and expression, and we look for many different skills and abilities that can enhance Humanitix’s offerings and our culture. So, even if you don’t think you quite meet all the skills listed or tick all the boxes, we’d still love to hear from you!

For a Cliffnotes summary of the Humanitix model, check out the first 5 mins of Sam Harris' podcast 

You will be joining the Success Team, who are the humans responsible for ensuring event hosts are always having a good time.

The mission of the Success Team is to make a host's experience of Humanitix - and their events - a success.

 Our event hosts love using Humanitix to run their events not only because we have a great product, but also because of the outstanding customer experience we deliver that’s unlike any other. As part of the Success Team at Humanitix, you'll help build and entrench this reputation.

As a Customer Support Rep, you’ll be the first port of call and the face of the Humanitix brand when Humanitix event hosts reach out for support on our platform. You will play a critical role in guiding our community of organisers, providing advice about ticketing and platform navigation to make their job easier and their events a resounding success. Working extremely closely with your Success Team colleagues, you’ll be identifying event hosts' needs and matching them with the right solution - or helping us build a new one! 

Every day is an opportunity for you to turn another event host into a loyal Humanitix advocate.

Ideal for someone with prior customer-facing experience looking to dive into an impact-driven career, this role is suited for an energetic, proactive and mature team member who is ready to learn and is capable of owning their work.

IMPORTANT: This is a full-time role based in The Rocks, Sydney (we work from home 1-2 days a week). We're looking for someone who is going to stick around for a while and grow in this role, therefore we're only able to accept applications from those with long-term working rights in Australia. Unfortunately, we are unable to accept anyone on a working holiday visa only or provide visa sponsorship.

The ideal candidate will bring to the table:

$60-65,000 + Superannuation + Tax Benefits*

*Note as a registered PBI Charity Humanitix staff benefit from tax concessions. 

Humanitix’s mission, vision & core values

bring people together to inspire and invest in humanity,

 far beyond traditional corporate responsibility. Humanitix is an 

and a new model for charity and business. Our ultimate vision is a world where all businesses, structures and systems work in harmony with humanity to serve the best interests of all people and our planet.

We go all-in for our customers and for each other because we care about what we do. It also doesn't hurt to say “I love you”. Try it.

Think for yourself, say what you believe, and have the curiosity and courage to lead us further forward into new territory. Let's go.

We celebrate humanity, thrive on individuality, and love all the ways we are different. Bring your true self to work* and be inclusive, open, and transparent.

Yep, it can be a lot better, but there's no future in giving up. We create a better world by choosing positivity, investing in humanity, and forging pathways to progress. Be humane.

In addition to your resume, please submit a short cover letter. Let your personality shine through in the cover letter and help us learn why you want to help empower the team, hosts and customers. What else are you passionate about? What about this job attracts you? Why will Humanitix change the world?

We make hiring decisions based on your experience, skills and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Customer Support Representative (Sydney)

Humanitix is the world's first not-for-profit ticketing platform. We believe businesses that align profit with purpose can solve the world's biggest problems.

Since launching in 2016, we have grown exponentially, transforming 

over $6.5M of annoying booking fees into donations towards impact projects

. Events we work with range from music and art festivals, conferences, galas, expos, workshops, schools and university events, you name it! In 7 years, we have become the go-to platform for hosts to manage their events, sell tickets, and create impact through our philanthropic model. And the best part? We’ve only achieved 1% of what we know we’re capable of.

bring people together to inspire and invest in humanity

, far beyond traditional corporate responsibility. Humanitix is an

 and a new model for charity and business. Our ultimate vision is a world where all businesses, structures, and systems work in harmony with humanity to serve the best interests of all people and our planet.

We make hiring decisions based on your experience, skills and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.﻿

Business Development Representative (Denver)

Our values are the essence of everything we do at Humanitix. They shape everything - from the way we hire, our interactions in office, to the way we work with all our wonderful event hosts.

Humanitix Careers

Join us on our mission to put humanity first

How does Humanitix make a difference?

Sydney, Auckland and Denver

Our values

Show up

Be bold

Keep it weird

The world is not f*cked

SHOW UP

BE BOLD

KEEP IT WEIRD

THE WORLD IS NOT F*CKED

SHOW UP

BE BOLD

KEEP IT WEIRD

THE WORLD IS NOT F*CKED

Make an impact with us

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