Content Specialist
Sydney, Australia
Full time
We are Humanitix
Humanitix is the world's first not-for-profit ticketing platform. We believe businesses that align profit with purpose can solve the world's biggest problems.
Since launching in 2016, we have grown exponentially, transforming over $10.5M of annoying booking fees into donations towards impact projects. Events we work with range from music and art festivals, conferences, galas, expos, workshops, schools and university events, you name it! In 8 years, we have become the go-to platform for hosts to manage their events, sell tickets, and create impact through our philanthropic model. And the best part? We’ve only achieved 1% of what we know we’re capable of.
We are a global business with offices in Sydney, Auckland, and Denver. At Humanitix, we celebrate the diversity of thought, perspective and expression, and we look for many different skills and abilities that can enhance Humanitix’s offerings and our culture. So, even if you don’t think you quite meet all the skills listed or tick all the boxes, we’d still love to hear from you!
For a Cliffnotes summary of the Humanitix model, check out the first 5 mins of Sam Harris' podcast (#271 Earning to Give).
About you
Humanitix is one of Australia’s leading social enterprises, and we are looking for a Content Specialist with strong design skills to join our growing team in Sydney. Come help us tell our amazing story to the world. 🤩
As our in-house Content Specialist, you will be responsible for developing social media posts, our newsletters to attendees and hosts, assisting our product team in helping to create product marketing materials and EDMs, creating blog posts, putting together our annual impact report, and ideally just a good hustler!
You will report into Humanitix’s two Co-Founders, and be dialled right into the heart of our organisation as you try take our achievements and share them with the world.
We are looking for someone with a lot of energy who can create professional-looking content with at least 2+ years’ experience. This individual should have the confidence to partner closely with Humanitix’s Co-Founders and have the spirit to thrive in environments that are fast-paced and often ambiguous.
This is a full-time role based in The Rocks, Sydney (we work from home 1 day a week).
Responsibilities
Content creation for social media, newsletters and blogs.
Supporting our product team in creating product marketing materials and supporting feature releases with relevant content.
Blog posts, case studies, short-form written content pieces.
Semi-annual impact updates.
Helping the Product team with UX copywriting from time to time.
Skills & Requirements
Great at content creation, which means a reasonable skill in copywriting and an eye for design. Experience in UX copywriting is a bonus.
Curious – you’ll need to submerge yourself in the broader company and our clients to get the best stories and inspiration for content creation.
Street-smart – you’ll have a voice in our content strategy, and we’ll want you to be smart in the way you react to general news on the ticketing industry, opportunities for us to have a voice etc.
'Can do, will do' team player attitude. We want someone who sits with the sales and customer success teams and learns how we work with our clients / is across our business.
Excellent written and verbal communication skills.
Someone who may not have experience in PR, but is happy to dabble in the space and do a scrappy job on this front until we broaden the team with this skillset.
What your first 12 months will look like:
Month 1:
Immerse yourself in Humanitix, sitting in on all departments’ meetings to get a full understanding of how Humanitix works and who the key leaders are, so you can establish relationships with relevant stakeholders and be in-the-know of internal news flow relevant to content (awesome customer wins, new features releases, impact updates and more generally our points of difference we can be talking publicly about).
In the first month we’d like you to review our social media presence and come up with a 6 month content plan, and start generating and scheduling the posts.
Months 2-4:
Month 2 you’ll work with our Chief of Staff on our newsletters and any product-related marketing EDMs / content that needs to go out.
By the end of month 4 we expect you’ll be leading the charge on our newsletters and reasonably confident working with the product team to assist them with product marketing content (i.e. EDMs and blog content on major feature releases etc).
Month 5+:
You are now running our socials, newsletters, and general content creation with respect to updates, blogs, features. We’ll also get you working on our Impact Reports which tell the world about where all our amazing booking fee profits go.
Beyond the first year, the growth in your role is an open book given how exciting our growth as a company is. Grab the bull by its horns and show us why you’re the best person in the world to be sharing our story!
Remuneration
$70-75,000 + Superannuation + Tax benefits.*
*Note as a registered PBI Charity Humanitix staff benefit from tax concessions. The for-profit equivalent salary to receive the same after-tax income would be approximately $80-83,500 at a normal business.
Why You'll Love It Here
You will have JOINT OWNERSHIP to contribute and change the product/engineering processes & be responsible for its success
We do not micromanage anyone, you are trusted, have full autonomy, and are treated as an adult
We ONLY hire other smart, ambitious people who LOVE to learn and grow
You will get to work on interesting projects that get used by millions of people
As an early team member, your input will be absolutely CRITICAL to the success of the company in all areas.
We have a collaborative and supportive environment where teamwork and communication are encouraged.
At Humanitix, you’ll learn how to:
Work hard. Play harder. And maintain a healthy balance. We celebrate great work ethic but also like to have fun. We recognise that there are only 24 hours in a day to split your time between your career, loved ones, passions, and pursuits outside of work.
Make genuine connections by bringing your authentic self to work. Your colleagues can be your friends too, sometimes lifelong.
Ask for forgiveness, not permission. We encourage experimentation and reward initiative. Have an idea so crazy you think it just might work? Go for it and share the results.
Give and receive direct and constructive feedback. It may feel uncomfortable at first but a huge growth opportunity awaits.
Ask for help and escalate issues. You are not expected to be a superhero.
Perks of being a Human @ Humanitix
You get to be a part of a world-first global tech-charity that is pioneering a new model of compassionate capitalism, bringing together business and charity in the best way for 100% purpose.
You’ll rest easy with the knowledge that your day-to-day work is making a positive impact in the lives of Humanitix’s beneficiaries.
We trust you, we value your opinion, and foster a non-hierarchical culture.
We offer a competitive salary plus salary packaging for additional tax benefits.
You’ll love our awesome office in the character-filled neighbourhood at The Rocks, Sydney.
You get to contribute to our team culture and connect with like-minded human beings who are passionate about our mission and take pride in the work they do.
You’ll love our emphasis on social events that allow the team to connect outside of the office environment, like our annual off-site retreat as well as fun and quirky celebrations organised by the Vibe Tribe.
Humanitix’s mission, vision & core values
Our mission is to bring people together to inspire and invest in humanity, far beyond traditional corporate responsibility. Humanitix is an experiment in compassionate capitalism and a new model for charity and business. Our ultimate vision is a world where all businesses, structures, and systems work in harmony with humanity to serve the best interests of all people and our planet.
Show up
We go all-in for our customers and for each other because we care about what we do. It also doesn't hurt to say “I love you”. Try it.
Be bold
Think for yourself, say what you believe, and have the curiosity and courage to lead us further forward into new territory. Let's go.
Keep it weird
We celebrate humanity, thrive on individuality, and love all the ways we are different. Bring your true self to work* and be inclusive, open, and transparent.
*Shoes optional.
The world is not f*cked
Yep, it can be a lot better, but there's no future in giving up. We create a better world by choosing positivity, investing in humanity, and forging pathways to progress. Be humane.
To Apply:
In addition to your resume, please submit a short cover letter. Let your personality shine through in the cover letter and help us learn why you want to help empower the team, hosts and customers. What else are you passionate about? What about this job attracts you? Why will Humanitix change the world?
We make hiring decisions based on your experience, skills and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.